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Case Study: Analyzing Customer Churn in Power BI

Beginner
4.6+
80 reviews
Updated 12/2024
You will investigate a dataset from a fictitious company called Databel in Power BI, and need to figure out why customers are churning.
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Power BIData Visualization3 hours4 videos25 exercises2,150 XP43,750Statement of Accomplishment

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Course Description

Are you ready to apply your Power BI skills to a real-world dataset?

Apply your Power BI skills with a Case Study

For subscription-based businesses, reducing customer churn is a top priority. In this Power BI case study, you'll investigate a dataset from an example telecom company called Databel and analyze their churn rates.

Understand why customers churn

Analyzing churn doesn’t just mean knowing what the churn rate is: it’s also about figuring out why customers are churning at the rate they are, and how to reduce churn. You'll answer these questions by creating measures and calculated columns while simultaneously creating eye-catching report pages.

Prerequisites

Introduction to DAX in Power BIData Visualization in Power BI
1

Exploratory Analysis

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2

Investigating Churn Patterns

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3

Visualizing your Analysis

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Case Study: Analyzing Customer Churn in Power BI
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Don’t just take our word for it

*4.6
from 80 reviews
76%
13%
9%
1%
1%
  • Paul H.
    5 days

    Case study helps me stay organized via a story and connect the skills made available during the course

  • Meng L.
    15 days

    Excellent learning!

  • Cetin E.
    about 1 month

    Great content

  • Yelakanti S.
    about 1 month

    It was pretty good, the concepts were actual real work problems. It was worth it

  • Tania J.
    about 2 months

    Case study review

"Case study helps me stay organized via a story and connect the skills made available during the course"

Paul H.

"Excellent learning!"

Meng L.

"Great content"

Cetin E.

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